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Evoya Platform

Knowledge Base

Expand the capabilities of the Evoya Platform by adding additional data sources. Inputs include websites, PDF files, Word documents, Google Docs, text files, and more.

Efficient knowledge expansion

The system's knowledge base can be expanded by storing data from various sources. After data import, careful indexing is carried out for quick searching, and embedding techniques are applied to capture deeper semantic relationships. This enables the system to not only find relevant information in seconds but also understand its meaning in the context of the query, which significantly improves the quality of the response.

Illustration: Avaia knowledge expansion through data import, indexing and semantic analysis

Various data formats

The system can work with a wide range of data sources. From websites, PDF files, Word documents, and Google Docs to text files. This flexibility allows you to leverage the broad spectrum of your digital content.

Always up to date

The knowledge base is continuously fed with the most up-to-date information from your specified URLs. Any changes or new content on your website are directly incorporated.

Illustration: Avaia continually updates the knowledge base with the latest information from specified URLs


By linking with systems such as CRM and ERP, the knowledge of the Evoya Platform can be significantly expanded. However, you determine which data is used and how it is utilized.

Illustration: Avaia expands knowledge through integration with CRM and ERP systems, custom data usage

More features

Inbox organizer

Automatic categorization of emails according to specifications, classification into the appropriate folders or direct forwarding to the responsible person.

Email replier

Automatic creation of email responses tailored to the use case. Save as a draft or send directly.


Intelligent chatbots for customer service automation and as internal AI assistants.

Explore the Evoya Platform for free

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