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Evoya Platform

Email Management with AI: Your Inbox, Smarter Than Ever

Experience a mailbox that organizes itself: Emails are automatically sorted according to your specifications and receive appropriate AI-powered responses.

Connect your mailbox in just a few steps

Connect your existing email inbox in just a few steps. Choose whether to process the entire mailbox or only specific subfolders. Alternatively, you can provide access to a separate email address you have created, to which you can specifically forward certain emails.

Categorize emails

You determine the email categories. For example, an email from an existing customer could be automatically classified as "urgent" based on the wording and tone and immediately forwarded to the appropriate escalation team.

There is no upper limit to the number of categories. Customize your mailbox to suit your needs.

Unlimited email categories in Avaia for an organized and efficient inbox.

Respond to each email appropriately and uniquely

The tone and nuances of your automated responses can be precisely adjusted – ideal for everything from informal communication to official notices. The language used is automatically adapted to the email. This makes every email feel tailor-made, even with automated creation.

Demonstrate how to customize automated email responses with Avaia for unique communications.

Specific to industry and use case

Responses can be tailored to industry-specific and company-specific requirements as well as predefined objectives. For example, short and concise answers can be provided to technically savvy suppliers, appropriately empathetic responses can be made to upset customers, or clever sales strategies can be applied for an outbound sales campaign.

Image showing Avaia's industry and application-specific response customization.

Knowledge base

By integrating external resources, the capabilities of the system are multiplied. The more data it receives, the more adept it becomes at providing insightful, context-rich responses.

Visualize expanding Avaia's capabilities by integrating external knowledge bases.

More platform features

Chat Agents

With the power of generative artificial intelligence, internal teams can be relieved and customers can be served around the clock.

Integrations

Increase your productivity by integrating additional applications to seamlessly collaborate with your AI agents and make them accessible to more people, such as members of the same organization or even customers.

AI Brain

Expand the capabilities of the Evoya Platform by adding additional data sources. Inputs include websites, PDF files, Word documents, Google Docs, text files, and more.

Explore the Evoya Platform for free

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